Explore how AppFollow's tools enables the automation of replies and utilizes an API for data aggregation. This assists us in gaining insights from the audience that are invaluable for our team, and significantly speeds up our response to issues.
Thanks to this solution, AppQuantum now automatically replies to 80-85% of reviews on average, with 98% using auto-text. We also utilize a dashboard through the AppFollow API that exports all our data, enabling detailed analysis of areas for improvement, new languages, and new review templates.
Discover how AppFollow helped us improve our performance in the full case study here.